1.1 On our website www.hystreet.com we, hystreet.com GmbH, Oppenheimstrasse 9, 50668 Köln/ Cologne, Germany, registered at Cologne Magistrates' Court (Amtsgericht Köln, TRS/HRB 94350), offer registered users access to our information system about pedestrian frequency measurements. Further information on hystreet.com GmbH is available in our Legal notice Imprint.
1.2 These general terms and conditions apply to all services offered by us for use in our information system, and their contents. You can view, print out and store our general terms and conditions in a reproducible form when you register and whenever you visit our website. The terms and conditions applicable at the time of registration can be saved and printed out in the registration process. They shall also be attached to the confirmation email in the registration process.
1.3 We are at liberty to change our general terms and conditions with your consent. Your consent to contract changes counts as provided if you have received the changed terms and conditions in text form with the change notice and failed to object to the changes within four weeks after receiving the change notice. In this change notice, hystreet.com GmbH will specifically inform you of the consequences of failing to object.
1.4 Different, contrary or supplementary general terms and conditions of the customer shall not even become contract terms if we fail to expressly object to their integration, unless we explicitly agree to their applicability in text form.
2.1 The services offered to registered users on our website are not addressed at persons who have not yet reached the age of sixteen or are not capable of contracting. Personal data of legally incompetent persons or persons with a limited capability of contracting under sixteen years of age are not knowingly collected and processed by us without approval by a legal representative of the respective person.
2.2 The contract for using the information system is formed when we declare acceptance of your registration application or when the access is activated. We may accept registration ap-plications within three working days from their receipt. If you are a consumer within the meaning of section 13 of the Civil Code (BGB, see section 8 below for a definition), we will immediately confirm the receipt of your registration application to you by electronic means. Con-firmation of receipt does not yet constitute a legally binding acceptance of your registration application. We are entitled, however, to combine the confirmation of receipt with the declaration of acceptance. A confirmation of receipt is not required for companies within the meaning of section 14 of the Civil Code (BGB).
2.3 By sending your registration application, you assure that your data entered in the regis-tration form are correct and complete. You are required to immediately inform us of changes and/or update them by way of the profile settings. In case of a breach of the provisions above, we are entitled to block your access to our services and terminate the usage relationship.
The access to our information system is password-protected, using the user access data (account) assigned to you. You are required to keep your user access data confidential and change the password at regular intervals. You are obliged to keep your account information confidential and prevent unauthorized use of these data by third parties.
4.1 We charge no fee for the use of our information system by registered users as intended.
4.2 We would like to point out that we collect data about the locations clicked by our users and their attendant location-related queries and exports while our information system is being used. This data collection enables us to create usage profiles and gain information on the at-tractiveness of the locations in question. You agree to the processing of your data for the mentioned purposes in your registration process. This consent may be withdrawn at any time with effect for the future. Please provide us with your withdrawal in text form (hystreet.com GmbH, Oppenheimstrasse 9, 50668 Köln; Fax: 0221 – 77204-40; email: info( at )hystreet.com). In case of withdrawal, we shall deactivate your user access immediately. As an alternative, you may also terminate the usage relationship yourself by clicking the "Terminate usage relationship" button in the profile settings.
There is no claim to permanent and uninterrupted availability of the information system. We reserve the right to switch off and/or limit services in whole or in parts, especially for mainte-nance purposes.
6.1 The rights to our information system and underlying data collections about foot traffic measurements are due to hystreet.com GmbH. hystreet.com GmbH is the database producer within the meaning of section 87a paragraph 2 of the Copyright Act (UrhG).
6.2 The usage relationship provides you with the opportunity to retrieve location data by way of individual requests and to generate export files manually with the export function. If data from export files find further use, hystreet.com shall be grated as their source. Commercial resale of export data requires previous approval by hystreet.com GmbH in writing.
6.3 Automated retrieval of our databases by robots and/or software tools needs to be previ-ously approved by hystreet.com GmbH in writing.
7.1 The usage relationship may be terminated at any time by either party in text form with a notice period of 14 days. The right to use the user access expires in the event of termination.
7.2 You are furthermore able to occasion an immediate termination of the usage relationship by clicking the "Terminate usage relationship" button in the profile settings.
Irrespective of the always possible termination and deletion of the account by way of the profile settings, consumers within the meaning of Civil Code (BGB) section 13 are due a right of withdrawel as detailed by us below. A consumer is every natural person who enters into a legal transaction for purposes that are predominantly outside a commercial or independent business activity.
Right to withdrawal
You have the right to withdraw from this contract within fourteen days without citing reasons. The withdrawal period is fourteen days from the day of contract conclusion.
To exercise your right to withdrawal, you shall inform us (hystreet.com GmbH, Oppen-heimstrasse 9, 50668 Köln/ Cologne, Germany, tel.: 0221 – 77204-251, fax: 0221 – 77204-40; email: info( at )hystreet.com) of your decision to withdraw from this contract by way of an explicit declaration (e.g. by a postal letter, fax or email). You may use the included sample with-drawal form for this, which is however not obligatory. Sending the declaration whereby you exercise your right of withdrawal before the withdrawal deadline shall suffice to comply with that deadline.
Consequences of withdrawal
If you withdraw from this contract, we will refund to you all the payments we have received from you, including the delivery costs (except for additional costs arising from your selection of another type of delivery than the least expensive standard delivery offered by us) without delay and no later than within fourteen days from the day on which we received your withdrawal from this contract. We shall use the same payment method for this refund as you did in the original transaction unless we have explicitly agreed otherwise; you shall not be charged any fees because of this refund in any case.
If you requested the services to start before the withdrawal deadline, you shall pay us a reasonable proportional amount corresponding to the ratio between the services already provided by the time you informed us about your exercising of your right of withdrawal with respect to this contract and the total service scope detailed in the contract.
Sample withdrawel form (If you wish to withdrawel from the contract, please fill in this form and return it to us. Please enter your data legibly and in block letters to enable clear attribution and swift processing.)
50668 Köln / Cologne, Germany
Email: info( at )hystreet.com
I/we () herewith withdraw from the contract concluded by me/us () about the purchase of the following goods ()/provision of the following service ():
Ordered on ()/received on (): ____________________________________
Name of the consumer(s): ____________________________________
Address of the consumer(s): __________________________________
Email address ________________________________________________
Signature of the consumer(s) (only for declarations on paper):
(*) Delete as applicable.
9.1 We shall be liable in accordance with the statutory regulations unless that liability is limited by the following provisions.
9.2 We exclude our liability for slightly negligent breaches of duty insofar as these do not represent significant infringements, no damages from injury to life, body or health, warranties or claims under product liability law are concerned. The liability for breaches of duties whose fulfilment enables proper contract execution in the first place and you may generally rely up-on (so-called "essential contractual obligations") also remains unaffected. The same applies mutatis mutandis to breaches of duty by our vicarious agents.
10.1 We only process personal data in keeping with the respectively applicable data protection law.
11.1 The EU Commission's online platform for out-of-court settlement of disputes (so-called ODR platform) is available at http://ec.europa.eu/consumers/odr/
11.2 hystreet.com GmbH is principally neither willing nor obliged to take part in dispute reso-lution proceedings before a Consumer Arbitration Board.
12.1 German law applies, excluding UN sales law (CISG) and German International Private Law.
12.2 Should individual provisions of this contract be or become ineffective in whole or in parts, the effectiveness of the remaining provisions shall remain unaffected by this. Instead of the ineffective provision, the parties undertake to agree on a provision that most closely ap-proximates the economic purpose of the ineffective provision.
Version dated: 10/08/2018